Also, it’s important to note T-Mobile will never proactively reach out and ask you to provide information, like your passcode.” After that, the company sent a mass-text with some security steps to its customer base:Ī T-Mobile spokesperson tells Team Clark: “We encourage customers to add extra security features to their accounts, such as passcodes and security questions. When it comes to SIM card fraud, T-Mobile has had the most high-profile incident: The carrier was sued in 2018 after a customer’s account was hijacked and his bank account was drained. “When our customers are victims of identity theft, we strive to reverse activity related to their account with us and restore service as quickly as possible,” the spokesperson says. “We continually look for ways to enhance our policies and safeguards to protect against these sorts of scams,” an AT&T spokesperson told Team Clark. When you put an Administrative Lock on your account, “this means no changes can be made (including porting a number to another carrier) without you calling in to personally verify the transaction,” she says. “To protect yourself from SIM swapping fraud, Verizon recommends you call its customer service line and put an Administrative Lock on your account,” Jay says. If you have questions, hang up and immediately dial Verizon’s customer service line at 1-80 or *611 from your mobile device,” she says. “So even if you see an inbound call that looks like it’s from Verizon, if it doesn’t feel right, it probably isn’t. For instance, Verizon will never make an outbound request for customers to provide personal account information. Spokeswoman Kate Jay tells Team Clark that Verizon consumers need to be vigilant about protecting their personal information. That’s why we contacted each of them to see if they had a plan… Verizon The wireless carriers haven’t been as proactive as many of their customers would like when it comes to SIM card fraud. Here’s What the Major Carriers Are Doing About SIM Card Fraud The end result is that thieves can get your contact list, bank account and other personal data - serious damage can be done. SIM card fraud, also known as a SIM swap hack or phone account hijacking, is a form of identity theft in which the scammer is able to steal your mobile account and the personal data attached to it.Ĭriminals can take control by targeting a weak two-factor authentication or even tricking a worker at a retail phone store. In this article, we’re going to explain SIM card fraud as well as what the large companies are doing to stop it - in their own words. But with all of the safety and security issues cell phone users face, you may be wondering what the major carriers are doing to combat SIM card fraud. The SIM card inside your phone holds all of your data and can unlock access to your accounts. That’s why scammers are taking to SIM card fraud like never before. Criminals are trying to steal your identity by accessing personal information from your phone.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |